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AICX™ HUB Smart Modules

Everything your Chamber needs in one intelligent, bilingual platform, from AI-powered communication to automated networking and real-time analytics.

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Smart Modules

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Smart Modules Introduction

Welcome to the AICX™ HUB Smart Modules

Welcome to the AICX™ HUB Smart Modules, the intelligent ecosystem designed to modernize how your Chamber communicates, engages, and delivers value to its members, partners, and sponsors.

AICX™ HUB combines bilingual communication, smart automation, and business intelligence into one unified platform. Everything runs through WhatsApp, giving your community instant, familiar access to real support, real information, and real opportunities.

This is more than technology. It is a true networking ecosystem where businesses connect faster, opportunities surface automatically, and every interaction creates measurable value. Members gain visibility, partners find better alignment, and sponsors receive targeted exposure that drives real engagement.

AICX™ HUB is built with modular flexibility. Your Chamber selects the Smart Modules that match your goals - communication, events, matchmaking, learning, loyalty, sponsorships - and we configure everything around your needs. You begin with the Suite that fits today, and upgrade as you grow. You only pay for what you need, and every module works together seamlessly.

The result is a modern, connected, opportunity-driven Chamber - one that elevates membership value, strengthens sponsorship ROI, and transforms networking into long-term growth.

Welcome to AICX™ HUB, where your Chamber becomes smarter, stronger, and future-ready.

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Communication & Engagement

Core Communication Modules

Centralize and automate all your member communications with intelligent, bilingual tools.

1

1 Media Hub

Information & Communication

The centralized command center for official updates, announcements, newsletters, and content distribution.

Delivers news, bulletins, educational material, alerts, and podcast content directly to members through automated WhatsApp notifications. Keeps your community informed, aligned, and consistently engaged.

Includes:

  • Bulletins and announcements
  • News releases and curated news aggregation
  • Automated newsletter distribution
  • Podcast hosting and sharing
  • Event updates
  • New program or initiative alerts
  • Content drops and resource notifications
  • Events calendar

Value:

Creates a connected, informed, opportunity-driven community by integrating educational, inspirational, and business content into a single communication flow.

Strategic Impact:

  • For Members: Higher visibility, better opportunities, and digital tools that move their business forward.
  • For Sponsors: Precision segmentation, constant exposure, and measurable performance metrics.
  • For the Community: Easy access to information, trusted businesses, and public-service resources.
  • For the Chamber: Leadership through a conversational intelligence platform for economic and community development.
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2 Ask the Chamber

Business Q&A & Recommendations

A trusted, conversational AI assistant that transforms every question into an opportunity for members.

Example:

Q: "Do you know a cleaning company in Henderson?"

A: "Yes. Here are three AICX-verified companies: Keep It Clean (5★), Nevada Shine (4.8★), Bright & Co. (4.7★)."

Features:

  • Conversational AI assistance
  • Instant member-to-member matching
  • Knowledge base automation
  • 24/7 availability

Value:

Turns daily questions into measurable business opportunities.

3

3 Direct Messaging

Segmented Direct Messaging

A WhatsApp-first messaging engine for personalized, proactive outreach.

Features:

  • Smart segmentation by industry, location, and language
  • Automated reminders and follow-ups
  • Event invitations and RSVP tracking
  • Real-time delivery analytics
  • Invitations, promotions, alerts

Example:

Send a targeted message to restaurant owners in North Las Vegas: "Hi! The Health Department is hosting a free Food Safety Compliance Workshop this Thursday at 10 AM. Tap here to RSVP." Followed by automated reminders and instant confirmation tracking.

Value:

Transforms communication into action by delivering the right message to the right members at the right moment. Boosts attendance, accelerates responses, and strengthens relationships through consistent, high-impact touchpoints tailored to each audience segment.

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4 FAQ

Smart FAQs & Assistance

A bilingual WhatsApp knowledge base that delivers instant, accurate answers to high-volume questions and reduces staff workload.

Features:

  • Instant answers in English and Spanish
  • Automated responses to the most common member and community questions
  • Smart routing to forms, links, documents, and service pages
  • Continuous learning based on user interactions
  • Always-on availability with zero wait time

Example:

Q: "How do I become a member and what are the benefits?"

A: "Here's the membership link, pricing, and benefits. I can also guide you through the application if you'd like."

Value:

Eliminates repetitive inquiries, improves response consistency, and ensures every member gets fast, helpful information day or night. Frees up staff time while raising service quality and enhancing member satisfaction.

5

5 Appointments

Meeting & Call Requests

Allows members to request calls or book meetings directly through WhatsApp with automated confirmations and reminders.

Features:

  • Simple WhatsApp-based booking flow
  • Call, virtual meeting, or in-person appointment requests
  • Automated confirmations, reminders, and follow-ups
  • Smart routing to the correct staff member or department
  • Calendar-friendly scheduling links

Example:

A member sends: "I'd like to schedule a meeting to discuss sponsorship opportunities." The system replies: "Great. Here are the available days and times. Choose the one that works best for you." After choosing a slot, they immediately receive a confirmation message and a reminder before the meeting.

Value:

Streamlines scheduling, reduces back-and-forth communication, and ensures members can reach the Chamber quickly and conveniently. It improves service responsiveness while freeing staff from manual coordination, creating a smoother experience for everyone involved.

Member Services

Business Connection & Growth Tools

Powerful features that drive real business opportunities and measurable value for your members.

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6 B2B Intelligent Matchmaking

Connections that Drive Business

A proactive, AI-driven matchmaking engine that builds meaningful alliances and long-term growth for members, partners, and local businesses.

Features:

  • Smart B2B match suggestions based on needs, capabilities, and goals
  • Proactive outreach introducing members to relevant partners
  • Interactive business profiles that highlight offerings and opportunities
  • Matchmaking and networking event support
  • Community opportunity board for leads, collaborations, and referrals
  • Directory and loyalty integration for seamless follow-up

Example:

A construction company asks, "I need a certified electrical contractor for an upcoming project." The system instantly matches and introduces them to three vetted members with relevant credentials and availability.

Value:

Creates sustainable, measurable economic connections across industries and regions. Helps businesses discover new partners, unlock contracts, and build long-term relationships that drive collective growth and community prosperity.

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7 AI Networking

Intelligent Event Connections

Smart event intelligence that recommends relevant attendees, accelerates introductions, and automates post-event engagement.

Features:

  • Smart attendee recommendations based on interests, industry, and goals
  • Virtual introductions that spark meaningful conversations
  • Automated post-event follow-ups to maintain relationship momentum
  • Relationship tracking and nurturing across future events

Example:

After a Chamber mixer, you open AICX Hub and enter the names you remember, even if it's just "Rick from SilverTech." AICX Hub instantly identifies the member, provides their full contact details, and asks if you'd like to send a follow-up message. With one tap, it sends a note like, "Rick, it was great meeting you. Here is my contact information and a link to my website." At future events, AICX Hub will alert you if any of your saved connections are attending, helping you strengthen relationships with intention and continuity.

Value:

Turns networking into a strategic, relationship-building process. Members leave every event with meaningful contacts, consistent follow-up, and long-term connections that support business growth.

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8 Event Hub

Smarter Planning, Seamless Experiences

A centralized operations dashboard that unifies event planning, logistics, promotion, communication, and team coordination into one organized workspace.

Features:

  • Unified dashboard for planning and tracking every event detail
  • Venue management, floor plans, permits, and logistics oversight
  • Guest speaker coordination, bios, scheduling, and tech requirements
  • Catering, A/V, lighting, staging, and décor task management
  • Invitation workflows, registration tracking, and VIP guest handling
  • Press coordination including media lists, briefings, and bulletins
  • Promotion tracking for ads, social media, email, and partner outreach
  • Real-time task assignments with status updates for every team member
  • Cross-department visibility so all players can monitor progress and dependencies

Example:

For a large annual gala, the Chamber uses Event Hub to consolidate every moving part. The team tracks venue setup, speaker confirmations, catering deadlines, lighting and sound requirements, press invitations, social media promotion, and VIP coordination. Each contributor updates their tasks in real time so leadership can see progress, identify gaps, and ensure nothing falls through the cracks.

Value:

Creates a single source of truth for event execution. Reduces chaos, eliminates miscommunication, and keeps every team member aligned. Ensures events run smoothly, professionally, and with full visibility from planning to post-event wrap-up.

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9 RFP RFQ Concierge

AI-Assisted Procurement

An intelligent procurement engine that analyzes government and corporate RFPs, interprets requirements, and connects members with high-value contracting opportunities.

Features:

  • Automated scanning of public and private sector RFPs
  • Smart matching based on industry, certifications, capacity, and service capabilities
  • Simplified requirement breakdowns for faster qualification
  • Deadline tracking, alerts, and compliance guidance
  • Partner recommendations for teaming or joint-venture opportunities
  • Integration with member profiles and business directories

Example:

When new city or corporate bids are published, RFP Concierge automatically reviews them and alerts members whose qualifications fit the project. For a commercial cleaning company, AICX Hub identifies three relevant RFPs aligned with their licenses and service scope, outlines key requirements, highlights important deadlines, and suggests partner matches when collaboration could strengthen the proposal.

Value:

Unlocks revenue through public and private procurement, giving members a measurable competitive advantage. Helps businesses discover opportunities they might otherwise miss while simplifying the path to successful bidding.

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10 Trust

Ratings & Reviews

A verified reputation system that strengthens credibility, improves transparency, and elevates the overall quality of services across the Chamber ecosystem.

Features:

  • Verified ratings and reviews for member-to-member interactions
  • Automated review requests after services, events, meetings, or referrals
  • Star ratings displayed as "Verified Member – 4.8★"
  • Fraud-resistant verification to ensure authenticity
  • Reputation profiles integrated into directories, matchmaking, and recommendations
  • Optional comments for deeper context and service feedback

Example:

After completing a service call with a fellow member, AICX Hub sends a quick message: "How would you rate your experience with BrightSpark Electrical?" The user taps their rating, adds a short comment if they choose, and the system updates BrightSpark's profile to display "Verified Member – 4.8★" along with recent reviews.

Value:

Builds trust, strengthens accountability, and helps members make informed decisions with confidence. Encourages higher service standards and fosters a more reliable, opportunity-driven business community.

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11 Civic Connect

Multi-Level Government Guidance

A bilingual navigation system that helps members understand and complete city, county, and state processes with clarity, simplicity, and confidence.

Features:

  • Step-by-step guidance for common government tasks
  • Support for city, county, and state-level processes
  • Bilingual explanations written in clear, simple language
  • Direct links to government portals, forms, and applications
  • Smart routing to advisors when personalized help is needed
  • Automated reminders for deadlines, renewals, and compliance

Example:

Q: "Where can I register my business?"

A: "You can register through your state's business portal, like SilverFlume in Nevada. Would you like step-by-step guidance or to speak with an advisor?"

Value:

Removes confusion around government processes and ensures members take the right steps the first time. Saves time, reduces errors, and empowers entrepreneurs to navigate regulations with clarity and support.

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12 Loyalty+ Rewards

Smart Loyalty & Membership

A points-based reward system that strengthens engagement, boosts renewals, and increases participation across all Chamber programs and activities.

Features:

  • Points engine tied to actions like attending events, reporting networking contacts, endorsing fellow members, leaving verified reviews, and completing courses
  • Exclusive benefits such as discounts, priority access, spotlight features, or premium resources
  • Renewal incentives that reward consistency and long-term membership
  • Tiered reward levels to motivate sustained engagement
  • Integration with events, directory, matchmaking, networking, and referrals
  • Automated tracking, notifications, and redemption through WhatsApp

Example:

A member attends two events, reports new networking contacts, endorses a fellow member's business, leaves a verified review, and completes an online course. Loyalty+ Rewards automatically credits their points and sends a message: "You've unlocked 300 points. Would you like to redeem them for a featured spotlight, an event ticket discount, or a discounted renewal?"

Value:

Transforms participation into tangible benefits. Encourages consistent engagement, supports member retention, and cultivates a more active, loyal, and connected business community.

13

13 Spotlight of the Month

Where Excellence Takes Center Stage

A storytelling module designed to highlight standout businesses, leaders, and community success stories that deserve recognition and expanded visibility.

Features:

  • Monthly spotlight features for exceptional businesses and community contributors
  • Story-driven profiles that showcase mission, achievements, and impact
  • Automated nomination and submission workflow for members
  • Integration with the directory, Media Hub, newsletters, podcasts, and social media
  • Bilingual content delivery for maximum reach
  • Sponsor-ready visibility options for premium exposure

Example:

Each month, members can nominate their business for Spotlight of the Month by sharing key achievements such as expansion, community service, innovation, or major milestones. Once selected, the Chamber develops a polished feature that tells their story, highlights their mission, showcases recent wins, and includes direct links to their services. The spotlight is then distributed across the Media Hub, newsletter, podcast, WhatsApp broadcasts, and social media, giving the featured business high-impact visibility and new growth opportunities.

Value:

Celebrates excellence, strengthens community pride, and elevates local businesses through strategic visibility. Helps members build reputation, attract partnerships, and gain meaningful recognition across the Chamber ecosystem.

Education & Growth

Learning & Development Platform

Empower your members with educational resources, certifications, and professional development opportunities.

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14 Learn

Knowledge, Growth & Opportunity

A professional development ecosystem that delivers live and on-demand learning experiences to help members sharpen their skills, strengthen their businesses, and stay ahead in a competitive marketplace.

Features:

  • Live webinars led by industry experts
  • In-person and virtual workshops for hands-on skill building
  • Certifications that validate professional and technical competencies
  • On-demand recordings accessible anytime
  • Expert-led sessions covering business, leadership, finance, technology, compliance, and more
  • Bilingual learning tracks for broader access and inclusion
  • Automated reminders, registrations, and progress tracking
  • Integration with Loyalty+ Rewards for points, recognition, and incentives

Example:

The Chamber, in collaboration with a business incubator and a university, runs an ongoing Construction Workshop Series. The upcoming session, "How to Obtain Your Contractor's License," is sponsored by Valley Construction Depot. AICX Hub identifies member businesses in the construction niche and sends a targeted WhatsApp invitation: "You're invited to our Contractor's License Workshop sponsored by Valley Construction Depot. Tap here to register." Members receive automated reminders, attend the session, earn Loyalty+ points, and receive a link to a video of the session for future reference.

Value:

Builds a smarter, more capable business community. Expands member knowledge, accelerates professional development, and positions the Chamber as a year-round source of learning, growth, and opportunity.

Analytics & Revenue

Data Intelligence & Monetization

Transform data into insights and create new revenue streams through intelligent sponsorships.

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15 Smart Sponsorships

Intelligent, Contextual Placements

A sponsorship engine that delivers contextual, high-value placements across all communication touchpoints without disrupting the member experience.

Features:

  • Native ad placements embedded naturally within modules like Media Hub, Event Hub, Learn, Spotlight of the Month, and Direct Messaging
  • Targeted sponsor matching based on industry, audience segment, and content relevance
  • Automated fulfillment including impressions, clicks, placement scheduling, and reporting
  • Performance dashboards with real-time metrics and monthly analytics
  • Sponsor tiers, add-ons, and premium placement options
  • Seamless integration into WhatsApp communications, newsletters, events, and digital content

Example:

Every interaction with a Chamber member or visitor can include a relevant sponsor. Because outreach is segmented, AICX Hub matches sponsors to the context of each conversation. For instance, any query related to banking, taxes, mortgages, or real estate can include a subtle, native message such as, "This information is presented by Silver State Bank." Event invitations, registration links, e-tickets, and automated reminders can also be branded with the event sponsor's logo and message, ensuring consistent visibility without disrupting the user experience.

Value:

Creates sustainable revenue streams while preserving a smooth, member-first experience. Helps sponsors reach the right audience at the right moment and empowers Chambers to monetize engagement intelligently, ethically, and transparently.

Platform Advantages

Why Chambers Choose AICX™ Hub

Built specifically for Chambers of Commerce with features that drive real results.

Truly Bilingual

Full English and Spanish support across all features, serving diverse communities effectively

WhatsApp Native

Meet members where they are with the #1 messaging platform for business communication

AI-First Design

Intelligent automation that learns and improves member engagement over time

Easy Integration

Seamlessly connects with your existing chamber management systems

Complete Feature Overview

1 Media Hub

News, newsletters, podcasts

2 Ask the Chamber

AI-assisted Q&A system

3 Direct Messaging

Segmented campaigns

4 FAQ

Smart FAQs & assistance

5 Appointments

Meeting & call requests

6 B2B Matchmaking

Intelligent member connections

7 AI Networking

Automated follow-ups

8 RFP Concierge

Procurement opportunities

9 Trust & Ratings

Verified reviews & endorsements

10 Civic Connect

Government resources & permits

11 Loyalty+ Rewards

Points & incentives

12 Spotlight of the Month

Featured business recognition

13 Learn Center

Workshops & certifications

14 Actionable Analytics

Data-driven insights

15 Smart Sponsorships

Revenue generation

Business collaboration, matching, growth strategies concept. Business ecosystems and partnerships. Networking and solution of creating new opportunities. Task relations, collaboration, team building.

Experience the Full Power of AICX™ Hub

See how all these features work together to transform your chamber operations.

Request a Personalized Demo