Command Center

Working With the AICX™ HUB Dashboard

The AICX™ HUB dashboard centralizes conversations, content, data, and automations into one powerful environment—so your Chamber can communicate strategically, serve members efficiently, and build engagement at scale.

Centralized Conversations
Real-Time Data
Smart Automation
Operational Heart

What the Dashboard Is For

The dashboard is the operational heart of AICX™ HUB. It brings together WhatsApp, email sequences, media distribution, and smart automations so your team can manage everything from one place.

100% Configurable: Dashboard tabs, control maps, information maps, reports, graphics, heat-management systems (HMS), metrics, databases, records, and files. Everything can be tailored at the start of the project based on the Chamber's needs and strategic objectives.

WhatsApp

Unified messaging

Email Sequences

Automated campaigns

Media Distribution

Content delivery

Smart Automation

Intelligent workflows

Unified Chat Workspace: The AICX™ HUB interface showing live WhatsApp conversations managed in one centralized dashboard across desktop and mobile.

Unified Chat Workspace: The AICX™ HUB interface showing live WhatsApp conversations managed in one centralized dashboard across desktop and mobile.

Multichannel Member Support: Agents manage conversations on desktop and mobile while members engage through WhatsApp.

Multichannel Member Support: Agents manage conversations on desktop and mobile while members engage through WhatsApp.

Real-Time Communication

Monitor Live Conversations

View incoming messages in real time, track who is responding, and access full conversation histories across all agents and devices. Every inquiry—from membership questions to event registrations—stays organized and easy to manage.

View incoming messages in real time
Track agent responses across devices
Access full conversation histories
Organized inquiries and registrations
Audience Management

Manage Members, Partners & Sponsors

Search, segment, and understand your audiences with complete communication logs and engagement insights. Keep members, partners, and sponsors connected and coordinated.

Members

Complete profiles & activity

Partners

Collaboration tracking

Sponsors

Visibility & impact metrics

Communication Logs

Full engagement history

Smart Operations Overview: Administrator view tracking performance and managing community communication with real-time data.

Smart Operations Overview: Administrator view tracking performance and managing community communication with real-time data.

Targeted Messaging

Segmented Communication

Send information only to the people who will find it relevant. Segment by industry, language (English/Spanish), membership level, partner type, sponsor category, event history, or interest tags to increase engagement and reduce noise.

By Industry

Target specific sectors with relevant content and opportunities

By Language

English or Spanish—deliver messages in the preferred language

By Membership Level

Tailor benefits and updates based on tier or status

By Partner Type

Coordinate with strategic partners and collaborators

By Sponsor Category

Manage sponsor visibility and recognition appropriately

By Event History

Target attendees or non-attendees with relevant follow-ups

By Interest Tags

Match content to declared interests—networking, education, advocacy, and more

The Result?

Higher engagement rates and reduced noise—because every message reaches the right audience

Content Distribution

Media Distribution & Community Updates

Distribute all key communications directly from the dashboard, keeping your community informed and engaged with the content they care about.

Announcements & Updates

Important Chamber news and community updates

Newsletters

Regular email and WhatsApp newsletter delivery

New Podcast Episodes

Share latest audio content with your audience

Videos & Interviews

Distribute video content and member spotlights

Event Invitations

With links to register or purchase tickets

Sponsorship Messages

Highlight sponsors and their contributions

Ads from Sponsors

Deliver sponsor advertising to your audience

Digital Coupons

Share member discounts and special offers

Course Invitations

Promote trainings with registration links

After-Event Summaries

Share images, videos, and key highlights from completed events

Smart Automation

Automate Responses & Templates

Send bilingual messages, reminders, renewals, and frequently used responses instantly. Automation ensures consistency and frees your team for high-value conversations.

Bilingual Messaging

Pre-built templates in English and Spanish

Smart Reminders

Event notifications and membership renewals

Quick Responses

Instant replies to frequently asked questions

Consistency Guaranteed

Every member gets accurate information every time

Chamber Analytics Dashboard: Performance metrics displaying message volume, engagement, and communication trends.

Chamber Analytics Dashboard: Performance metrics displaying message volume, engagement, and communication trends.

Data-Driven Insights: Visual dashboards covering segmented analytics, event activity, and communication breakdowns.

Data-Driven Insights: Visual dashboards covering segmented analytics, event activity, and communication breakdowns.

Data Intelligence

Track Activity with Data Intelligence

Access real-time and historical insights to understand engagement, optimize operations, and demonstrate value to stakeholders.

Message volume
Engagement patterns
Agent performance
Response times
Event interest & attendance
Membership activity
Sponsor visibility
Impact metrics

Real-Time + Historical

See what's happening now and analyze trends over time to make data-driven decisions

Enhance Member Experience

AICX™ HUB delivers fast, culturally fluent communication in English and Spanish. Members get accurate information at the right time—every time.

Fast Response
Bilingual
Accurate
Culturally Fluent

Join forward-thinking Chambers already using AICX™ HUB to transform their operations